Skip to main content

Media Services

News From Ithaca . . .

To assist your coverage of Ithaca and surrounding Tompkins County, we have answers to the most frequent media questions: 


Staff Directory:

Peggy Coleman - VP Tourism & Community Relations, CVB Director
Tourism industry data and trends, strategic planning, product development, advocacy, and overall organizational management.
Manages media & PR leads.

Erin Rafalowski - Director of Marketing
Manages digital marketing and traditional print, events calendar, and image requests for Visit Ithaca.

Sarah Imes, CTIS - Tour & Travel Manager
Provides support for motorcoach, group, and international tours. Assists with planning wedding and other social events: venue & supplier selection; hotel room blocks & group rate information.

Sarah Imes - Meeting & Conference Sales
Will assist with planning a meeting, conference, or event in our community. Site inspections, proposals, and unique venues.

Jodi LaPierre - Visitor Experience Manager
Oversees all department staff, employment and volunteer opportunities, budgeting and reports, college and community partnership opportunities, A2D tourism training program, and fam tours.

Ryan Shehu - Site Supervisor-East Shore Drive/Retail Coordinator
Ryan manages the day to day operations of our East Shore Drive Visitor Center and coordinates the operations of our brand sales through our retail operations. 

Rachael Atkins-Walpole - Site Supervisor-Taughannock/Online Store Coordinator
Manages the day to day operations of our seasonal Overlook at Taughannock Visitor Center, the online store and events and activities for Winter Recess. 

Maia Consolo - Senior Visitor Experience Specialist
In addition to the visitor experience job duties, Maia serves as our lead trainer, is responsible for ordering and distributing brochures for our visitor centers, and maintaining our daily, weekly and annual event(s) lists.

Steen Kittredge - Senior Visitor Experience Specialist

Visitor Experience Specialists
Our Visitor Experience Specialists will assist you with your trip planning needs at our two visitor centers and off-site events, fulfill travel guide requests, answer visitor phone calls and chats, and process brand sales. 

Annual Report
2020 Annual Report
2019 Annual Report

2019 Tompkins County Visitor Profile

The Tompkins County Legislature's Strategic Tourism Planning Board commissioned a year-long study quantifying the economics, demographics and motivations of visitors to Ithaca and Tompkins County. That study was conducted in 2018-2019 and released in September 2019.

For a PDF of the 69-page final report (5 MB), click here.

2009 Visitor Profile Study:
For a PDF of the 136-page final report (3.6 MB), click here.


Request a Brochure
2020 Visit Ithaca Travel Guide
Download our brochure or request a hard copy by mail.
Ithaca/Tompkins County Convention & Visitors Bureau
A division of the Tompkins Chamber
904 East Shore Drive, Ithaca, NY 14850
Phone: (607) 272-1313 | Toll Free: (800)-28-ITHACA
The official web site of Ithaca, New York and Tompkins County Convention and Visitors Bureau in the Finger Lakes. Complete guide to Ithaca, NY hotels, attractions, dining, shopping and recreation with maps and driving directions.
I Love NY is a registered trademark and service mark of the New York State Department of Economic Development; used with permission.