Visitor Services

Downtown Visitor Center in the Tompkins Center for History & Culture

Hours of Operation: Tuesday through Saturday, 10am to 5pm

The Taughannock Overlook Visitor Center is open May through October.

Hours of Operation: Daily, 10am to 5pm. Please note that hours of operation can be affected by weather conditions.

The East Shore Drive Visitor Center is permanently closed.
Looking for a room tonight? Or directions to the tallest waterfall east of the Mississippi River? We can still help. The self-serve lobby at the East Shore Drive Visitor Center will remain open with area guides and maps. Our Visitor Experience Team is also available via webchat, email, and phone from 9am-5pm Monday through Friday, and 10am-5pm Saturday & Sunday.